Privacy Policy

1. About This Policy

Oakley Concrete ("we," "us," or "our") operates the website at oakleyconcretecompany.com (the "Site"). This Privacy Policy explains what information we collect when you visit our Site, how we use that information, and what choices you have. By using our Site, you agree to the practices described in this policy.

2. Information We Collect

Information You Provide Directly

When you fill out the contact or estimate request form on our Site, we collect the information you enter, which may include your name, phone number, email address, property address, and a description of your project. We only receive what you choose to submit.

Automatically Collected Information

Like most websites, our Site may automatically collect certain technical information when you visit, including your IP address, browser type, operating system, referring URL, pages viewed, and the date and time of your visit. This information is collected through standard web server logs and may also be collected by third-party analytics tools (see Section 5 below).

Cookies and Similar Technologies

Our Site may use cookies - small text files stored on your device - to improve your browsing experience, remember preferences, and collect analytics data. You can control or disable cookies through your browser settings. Disabling cookies may affect certain Site functionality.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests and other inquiries
• To schedule appointments and communicate about your project
• To send you information about our services if you have requested it
• To analyze how visitors use our Site so we can improve it
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. How We Share Your Information

We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who help us operate our Site or run our business (for example, the form platform that processes your estimate request). These providers are contractually required to keep your information confidential and use it only for the services they provide to us.
• Legal Requirements: We may disclose information if required to do so by law, court order, or government request, or if we believe disclosure is necessary to protect the rights, property, or safety of Oakley Concrete, our customers, or others.
• Business Transfers: If Oakley Concrete is acquired by or merged with another company, your information may be transferred as part of that transaction.

5. Third-Party Tools and Analytics

Our Site may use third-party analytics services such as Google Analytics to help us understand how visitors use the Site. These services collect data using cookies and similar technologies and may track your activity across websites. The information collected is aggregated and generally does not identify you personally. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

6. Data Retention

We retain the information you submit through our contact forms for as long as reasonably necessary to respond to your inquiry, complete any related project, or as required by applicable law. Analytics data is typically retained per the default settings of the analytics platforms we use. If you would like us to delete your information, contact us using the details in Section 9 below.

7. Data Security

We take reasonable technical and organizational measures to protect the information you submit through our Site. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information. If you believe your information has been compromised, please contact us promptly.

8. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These may include:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of certain data uses

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and related laws. To exercise any of these rights, please contact us using the information in Section 9.

9. Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights, you can reach us at:

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.